Owner and staff

Who owns DonutSMP, what is publicly known about its developers, the official rules about staff, and how to contact support or appeal a punishment.

Owner

DonutSMP is owned by DrDonut, whose Minecraft name is DrDonutt [1][2][3]. The official DonutSMP Discord server page carries a message from him ("Yo! I'm DrDonut, the owner of the DonutSMP discord server") and links his YouTube, TikTok and X accounts [1]. The server's listing on minecraftservers.org also names DrDonut as the owner [2].

The official DonutSMP GitHub organization lists a DrDonutt account as one of its members [4].

According to the fan-run Donutpedia wiki, DrDonut is a YouTuber and streamer known mainly for Minecraft PvP and for his own server [3].

How the server started

Donutpedia bases this history on DrDonut's video "How Did DonutSMP start?" [3]. Around 2020 he ran a small private server called Donut Server, which began with a whitelist; viewers could ask for access in his live chat. Killing and stealing were not allowed at first. As griefing grew too much for the moderators, he opened a separate version where stealing, killing and griefing were allowed. That version was renamed DonutSMP and grew through livestreams and TikTok [3].

Who runs the server

The official rules and Terms of Service do not name individual staff members [5][6]. The Privacy Policy names the operator only as "DonutSMP" [7]. The Terms of Service describe DonutSMP as "an independent Minecraft server" that is not affiliated with Mojang Studios [6].

The official Discord server page says "Staff is super active and helpful" [1].

Developers

The GitHub organization DonutNetwork describes itself as "the official DonutSMP Github organization". It has three listed members, including DrDonutt, and no public repositories [4].

According to Donutpedia, archivePedro is one of the main developers of the server's custom plugins and started after DrDonut asked him to help make them [8]. A GitHub account cited on that wiki page is also a member of the official organization [4][8]. The same wiki says he streams his programming and server development work [8]. No official DonutSMP page states his role.

Rules about staff

From the official rules [5]:

  • "Staff have final discretion on all punishments."
  • Rules may be updated or changed at any time.
  • Violations can lead to warnings, mutes, temporary bans or permanent bans.
  • Pretending to be staff, or claiming staff powers or ranks, is not allowed in chat, in game or on Discord. The Terms of Service also ban staff impersonation [6].
  • Not reporting bugs, glitches or staff-related issues such as abuse can lead to a punishment.
  • Phishing for other players' Minecraft accounts or personal information results in a permanent blacklist, which also covers the DonutSMP Discord server.

The Terms of Service say punishments "may be applied without prior notice and may extend to associated accounts", and that "All enforcement decisions are final unless explicitly stated otherwise." [6]

Contacting support

Way to contactDetails
Support sitesupport.donutsmp.net; log in with Discord or Google to open a ticket [9]
Email[email protected], listed on the official GitHub organization and in the Privacy Policy [4][7]
Discorddiscord.gg/donutsmp [2]

Before opening a ticket you link your Minecraft account by generating a code on the site and running /link <code> in game [9]. The site says most tickets are reviewed within 24 to 48 hours, and appeals can take a little longer on weekends [9]. Opened tickets are tracked in the "My Tickets" list [9].

Ticket categories on the support site [9]:

  • Punishment appeal: appeal a ban, mute or other sanction
  • Map art appeal: map art removed or blocked by mistake
  • Technical support: can't join, crashes, lag, connection issues and bugs
  • Store & purchases: ranks, shards, missing items and billing
  • Account linking: linking Discord and Minecraft accounts
  • Media application: the creator program and perks
  • Privacy & data: data requests, GDPR and account removal
  • Other

The Privacy Policy says data requests go through a Privacy & data ticket or by email [7].

For bug and connection tickets, support asks you to run /whereami in game and paste the full output, which shows the node and shard you are on [9].

Appeals

Appeals use the Punishment appeal ticket on support.donutsmp.net, where you first choose whether you are appealing a Minecraft punishment or a Discord punishment [9].

From the support site's FAQ [9]:

  • Your ban ID is shown on the disconnect screen when you try to join. Include it exactly as shown in the appeal.
  • Mutes only block chat, so you can still play. If you think a mute was unfair, you can submit a punishment appeal.

Sources

  1. Donut SMP - official Discord server page - discord.com
  2. DonutSMP on minecraftservers.org - minecraftservers.org
  3. DrDonut - Donutpedia (fan wiki) - donutsmp-wiki.pages.dev
  4. DonutSMP official GitHub organization (DonutNetwork) - github.com
  5. DonutSMP Rules - rules.donutsmp.net
  6. DonutSMP Terms of Service - tos.donutsmp.net
  7. DonutSMP Privacy Policy - privacy.donutsmp.net
  8. archivePedro - Donutpedia (fan wiki) - donutsmp-wiki.pages.dev
  9. DonutSMP Support - support.donutsmp.net

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